Refund Policy

Effective Date: July 10, 2026 | Brand: JapTap | Operated By: ESHOHAM FOUNDATION

1 Overview

At JapTap, we are committed to providing a valuable spiritual tool to all our users. This Refund Policy outlines the conditions under which refunds may be issued for any paid features, subscriptions, or premium plans introduced in the future.

JapTap is currently available as a free application. All existing features are provided at no cost to the user.

2 Future Premium Features

JapTap may introduce optional premium features or subscriptions in future versions. If and when such features are introduced, the following refund policy will apply:

            🔸 Trial Period: A free trial period (if offered) must be cancelled before it ends to avoid charges.

            🔸 Subscription Billing: Subscriptions are billed at the beginning of each billing cycle (monthly or annually).

            🔸 No Automatic Refund: Unused portions of a subscription period are generally not refunded.

3 Eligible for Refund

A refund request may be considered in the following cases:

A technical error resulted in a double payment or incorrect charge.
The premium feature was not accessible due to a confirmed application error on our side.
The payment was made fraudulently without the user's authorization.
Refund request is submitted within 7 days of the purchase date.

4 Not Eligible for Refund

Refunds will not be issued in the following cases:

The user changed their mind after purchase.
The user did not use the premium features during the billing period.
The refund request is submitted after 7 days of purchase.
The account was suspended or terminated due to violation of our Terms of Service or Community Guidelines.
Issues caused by the user's device, operating system, or internet connection.

5 How to Request a Refund

To request a refund, please contact us through:

📧 Email: support@japtap.space

📱 In-App: Settings → Help & Support → Refund Request

Please include your registered email address, transaction ID, date of purchase, and reason for refund request.

6 Refund Processing Time

Once a refund request is approved:

            ⏱️ Refunds are typically processed within 7–14 business days.

            The refund will be credited to the original payment method used during purchase.

            Processing time may vary depending on your bank or payment provider.

7 Changes to This Policy

We reserve the right to update this Refund Policy at any time. Any changes will be communicated through the application and will take effect upon publication.

8 Contact

For any questions about this Refund Policy, please contact us at: support@japtap.space

Brand: JapTap | Operated By: ESHOHAM FOUNDATION

Developed By: Vxtry Infotech Industry Private Limited