Frequently Asked Questions

Find answers to the most common questions about JapTap

Getting Started

What is JapTap? +
ANSWER

JapTap is a spiritual mantra counter application designed to help devotees maintain accurate records of their daily mantra chanting (Jap). It is an offline-first app, meaning it works fully without internet access.

How do I download JapTap? +
ANSWER

JapTap is available for Android devices. You can download the official APK directly from our website.

Is JapTap free to use? +
ANSWER

Yes, JapTap is free to download and use. All core features — mantra counting, daily reports, goals, and backup — are available to all users.

Counting Mantras

How do I count Jap in JapTap? +
ANSWER
  1. Open JapTap and select your mantra from the list.
  2. Tap the +1, +11, +21, +51, or +108 button to add counts.
  3. Your count is automatically saved in real-time.
  4. View your daily and lifetime count on the dashboard.
Can I add my own custom mantras? +
ANSWER

Yes! JapTap allows you to add unlimited custom mantras. Go to Mantras → Add New Mantra and enter your mantra name and daily goal.

Can I correct or edit my mantra count? +
ANSWER

Yes. Go to your mantra's History section, select the date, and you can edit the count for that session. This helps in case of accidental extra counts.

Backup & Restore

How do I take a backup? +
ANSWER
  1. Go to Settings → Backup & Restore.
  2. Tap "Take Backup".
  3. Your data will be securely encrypted and uploaded to our servers.
  4. You will receive a confirmation once backup is complete.
How do I restore my backup on a new device? +
ANSWER
  1. Install JapTap on your new device.
  2. Login with your registered email and password.
  3. Go to Settings → Backup & Restore → Restore Backup.
  4. Select your latest backup and confirm restoration.

Account & Password

How do I reset my password? +
ANSWER
  1. On the login screen, tap "Forgot Password?".
  2. Enter your registered email address.
  3. Check your email for an OTP or reset link.
  4. Enter the OTP and set a new password.
How do I delete my account and all data? +
ANSWER

Go to Settings → Account → Delete Account. You will be asked to confirm your identity. Once confirmed, your account and all server-stored data will be permanently deleted.

Note: Local data on your device will remain until you uninstall the app or use Clear Local Data.

Reports & Export

How do I generate a PDF report? +
ANSWER
  1. Go to Reports section in the app.
  2. Select the date range (Daily / Monthly / Yearly).
  3. Tap "Export as PDF".
  4. The PDF will be saved to your device's Downloads folder.
Can I export my data to Excel? +
ANSWER

Yes! In the Reports section, select your date range and tap "Export as Excel (.xlsx)". The file will be saved to your device.

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